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Privacy Policy

Last updated: December 12, 2025

At Kudos Kids, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

We are committed to protecting children's privacy and comply with applicable data protection laws, including the UK GDPR and the Children's Online Privacy Protection Act (COPPA).

1. Information We Collect

1.1 Information You Provide

When you register for and use Kudos Kids, we may collect:

Data Type Description Purpose
Account Information Parent email address, name, password (encrypted) Account creation and authentication
Child Profiles Child's name, avatar, PIN code App personalisation and child login
Task Data Task descriptions, completion status, photo proofs Core app functionality
Reward Data Reward descriptions, purchase history Reward shop functionality

1.2 Automatically Collected Information

When you use the App, we automatically collect:

  • Device Information: Device type, operating system version, unique device identifiers
  • Usage Data: App interactions, features used, crash reports
  • Push Notification Tokens: To send notifications about task approvals and rewards

1.3 Information We Do NOT Collect

We do not collect:

  • Children's dates of birth or ages
  • Physical addresses or location data
  • Contact lists or phone numbers
  • Financial or payment information (the app is free)
  • Social media account information

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the Kudos Kids service
  • Authenticate users and manage accounts
  • Send push notifications about task and reward status
  • Improve the App and develop new features
  • Respond to customer support requests
  • Detect and prevent fraud or abuse

3. Children's Privacy

Important: Kudos Kids is designed for use by families. Child accounts are created and managed by parents or guardians, not by children directly.

Our approach to children's privacy:

  • Child accounts can only be created by a verified parent account
  • Children log in using a simple PIN, not personal credentials
  • We collect minimal information about children (name and avatar only)
  • Parents have full control over their children's data and can delete it at any time
  • Photo proofs are only visible to family members and stored securely
  • We never share children's data with third parties for marketing purposes

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who help us operate the App:

  • Cloud Hosting: Railway (for secure data storage)
  • Push Notifications: Expo Push Notification Service
  • Error Monitoring: Sentry (for crash reporting)

4.2 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights, safety, or property.

5. Data Security

We implement appropriate security measures to protect your data:

  • All data is transmitted over HTTPS encryption
  • Passwords are hashed using industry-standard algorithms
  • Database access is restricted and monitored
  • Regular security audits and updates
  • Server infrastructure hosted in secure data centres

6. Data Retention

We retain your data for as long as your account is active. When you delete your account:

  • All personal data is permanently deleted within 30 days
  • Anonymised, aggregated data may be retained for analytics
  • Backup copies are purged within 90 days

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Portability: Receive your data in a portable format
  • Object: Object to certain types of data processing
  • Restrict: Request limitation of data processing

To exercise these rights, please contact us at privacy@kudoskids.app.

8. Cookies and Tracking

The Kudos Kids mobile app does not use cookies. Our website may use essential cookies for functionality purposes only. We do not use tracking cookies or third-party advertising cookies.

9. International Data Transfers

Your data may be processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Sending a notification through the App for significant changes

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Igloo Ventures

Email: privacy@kudoskids.app

General Support: support@kudoskids.app

Location: London, United Kingdom

For complaints regarding data processing, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

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